Privacy Policy

Last updated November 2, 2023

This privacy notice for RS Ghigo Limited (“we”, “us”, “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (Services”), such as when you:

• Visit our website at http://www.rsghigo.com
• Engage with us in any other way, including sales, marketing, or events

Questions or concerns

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@rsghigo.com.

What personal information do we collect/process? 

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services. This includes the choices you make as well as the products and features you use. The personal information we collect depends on the context of your interaction with us and our Services, and may include the following:

• Names
• Email addresses
• Mailing addresses
• Phone numbers
• Billing Addresses
• Debit/Credit card information

All personal information that you provide us must be true, complete, and accurate. You must notify us of any changes to your personal inforamation that has been provided to us by you.

Some information, such as your Internet Protocol (IP) addres and/or browser and device characteristics, is collected automatically when you visit our Services. This information does not reveal your specific identity such as your name or contact information, but may include device usage information, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is needed in order to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses/websites, we also collect information through cookies and similar technologies. This includes Location Data. How much information we collect depends on the type and settings of the device you use to access our Services. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of our Services.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with laws governing our activity. We may also process your information for other purposes with your consent. We only process your information when we have a valid, legal reason to do so. This will depend on how you interact with our site and may include the following:

• To deliver and facilitate delivery of services/products to you, by your request to do so.
• To respond to user inquries or to offer support to users.
• To complete/manage your orders, payments, returns, and exchanges made through our Services.
• To save or protect an individual’s vital interestes.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. They are as follows:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You may withraw your consent at any time by emailing us at info@rsghigo.com.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital intersts or the vital intersts of a third party, such as situations involving potential threats to the safety of any person.

In what situations and with which parties do we share personal information?

We may share information in specific situations and with specific third parties if it is necessary for fulfilling your order. We may also share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

How do we keep your information safe?

While we do have organisational and technical processes and procedures in place to protect your personal information, there is no guarantee of security when transiting information over the internet. We cannot guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to breach our security and improperly collect, access, steal, or modify your information.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. In the UK, you may review, change, or terminate your account at any time. Please contact us at info@rsghigo.com to do so.

How do you exercise your rights?

The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us directly. We will consider and act upon any request in accordance with applicable data protection laws.

We may update this privacy notice from time to time. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

If you have any questions or comments about this notice, you may email us at info@rsghigo.com.